Digital Framework v1.0
Privacy Policy.
Transparency through artistry
Document Index
Information We Collect
Personal Details
We collect identifiers such as full name, WhatsApp contact numbers, and email addresses during your inquiry phase.
Event Context
Logistics regarding your ceremony, including venue locations, dates, and event types to tailor our cinematic approach.
Digital Metadata
Basic technical data including IP addresses and device types to optimize the visual delivery of our portfolio.
Processing & Usage
Service Delivery
Primary use of data is to execute filming projects, manage timelines, and deliver high-definition final archives.
Communication
Periodic updates via WhatsApp regarding production status and logistics coordination.
Portfolio Selection
Curation of highlight reels for our digital gallery (subject to NDA status).
Data Security & Storage
Encryption
All client data and inquiries are processed through SSL-encrypted channels via Firebase & Cloudinary infrastructure.
Restricted Access
Only core production staff involved in your specific project have access to raw media assets.
Physical Security
Backup archives are maintained on off-site encrypted drives to prevent data loss or breach.
Third-Party Services
Cloud Infrastructure
We utilize Google Firebase for secure data management and Cloudinary for high-speed media hosting.
Payment Processors
Transaction details are handled by PCI-compliant third-party gateways; we do not store card credentials.
Your Legal Rights
Access & Portability
You have the right to request a copy of all personal data we hold regarding your commission.
Erasure (The Right to be Forgotten)
Upon project completion, you may request the permanent deletion of your inquiry data from our active CRM.
NDA Options
Clients may opt for a complete Non-Disclosure Agreement for absolute cinematic privacy.
Retention Policy
Project Data
Inquiry data is retained for 24 months to assist with recurring family bookings unless deletion is requested.
Media Preservation
Raw footage is typically preserved for 6 months post-delivery; final films are preserved in our cloud legacy for 1 year.
Concierge Support
If you have specific legal requirements or require a tailored NDA, our management team is available for direct consultation.
legal@ssmweddingfilms.com
