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Digital Framework v1.0

Privacy Policy.

Transparency through artistry

01

Information We Collect

Personal Details

We collect identifiers such as full name, WhatsApp contact numbers, and email addresses during your inquiry phase.

Event Context

Logistics regarding your ceremony, including venue locations, dates, and event types to tailor our cinematic approach.

Digital Metadata

Basic technical data including IP addresses and device types to optimize the visual delivery of our portfolio.

02

Processing & Usage

Service Delivery

Primary use of data is to execute filming projects, manage timelines, and deliver high-definition final archives.

Communication

Periodic updates via WhatsApp regarding production status and logistics coordination.

Portfolio Selection

Curation of highlight reels for our digital gallery (subject to NDA status).

03

Data Security & Storage

Encryption

All client data and inquiries are processed through SSL-encrypted channels via Firebase & Cloudinary infrastructure.

Restricted Access

Only core production staff involved in your specific project have access to raw media assets.

Physical Security

Backup archives are maintained on off-site encrypted drives to prevent data loss or breach.

04

Third-Party Services

Cloud Infrastructure

We utilize Google Firebase for secure data management and Cloudinary for high-speed media hosting.

Payment Processors

Transaction details are handled by PCI-compliant third-party gateways; we do not store card credentials.

05

Your Legal Rights

Access & Portability

You have the right to request a copy of all personal data we hold regarding your commission.

Erasure (The Right to be Forgotten)

Upon project completion, you may request the permanent deletion of your inquiry data from our active CRM.

NDA Options

Clients may opt for a complete Non-Disclosure Agreement for absolute cinematic privacy.

06

Retention Policy

Project Data

Inquiry data is retained for 24 months to assist with recurring family bookings unless deletion is requested.

Media Preservation

Raw footage is typically preserved for 6 months post-delivery; final films are preserved in our cloud legacy for 1 year.

Concierge Support

If you have specific legal requirements or require a tailored NDA, our management team is available for direct consultation.

legal@ssmweddingfilms.com